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This is the reason everybody is so upset and cheesed off with your attitude. I say again, unless you improve your customer service and dismiss the bean-counter elements I very much doubt Acronis will still be trading a few years from now.

I'm running Windows 7. I want to change the partitions on my single SATA hard drive. Since DD10 does not work with Windows 7, I tried creating bootable media. I downloaded the ISO file from my account and it has the same problem. In addition, when I move my mouse, it only moves up and down. I am unable to move it left to right. I'm using a wireless USB mouse. On booting with the bootable CD screen changed to black and nothing more happens.

I can boot the TIcreated bootable media, but full mode sees only the external USB drive I plan to create the image on, and safe mode from the plugin sees only the internal SATA drive. I've gone through a bunch of blank CDs creating boot media and would like to create one that will finally solve this issue.

I've also PMed Dmitry about this. I got a complete stonewall - all the chat rep could say was that my product was "obsolete" and the ISO I needed was "not in [their] resources. I sincerely hope this is not true. This definitely leans me towards the camp of folks who finds Acronis support frustrating I'm trying to be nice. I've sent PM requests off to a few forum admins who I have seen providing the link in the recent past - hopefully I can still have a good outcome, though I am far from sanguine after my experience.

Hello Bart, You have addressed your queery to the wrong person; I am only a user and have also tried to get help with this problem, and I received a helpful answer. I would sugest that you contact Ms. Yana Savchenko, Acronis Moderator, and ask your questions there. Hi, I seem to have this same problem with not recognising sata drives. My True Image10 doesn't see the Sata Drives on my new desktop.

Can you please send me the link for the iso file as this appears to work from what I have read on here? Jetzt auch auf deutsch!

Meine Boot-Disc TrueImage 9. It worked perfectly, despite the insistences of the chat support guy I talked to who claimed that they had no such thing in their resources. And to those who might need this image: don't bother asking for it in the support chat, at least as of January You'll get stonewalled. Hope to hear that this has changed soon! I would like to express our appreciation to all forum members who provided us with the feedback regarding the program functionality and customer service department.

We do not publish the permanent links for n-2 or earlier versions because only licensed customers should have the access to the appropriate file. We always check the account information prior providing with the ISO file, the license should be registered. If you are an owner of the current or n-1 version, the file is available after logging in to your account.

We are aware of the problems with Live chat service, we are doing our best to improve the situation. We spend a lot of time to train our staff, and we expect visible results very soon.

The issue needs a closer investigation. Please send a Private message to any Acronis moderator, we will take care of your request. I would like to share the steps you can perform to troubleshoot the issues with Acronis Bootable Media.

You can find out the build number by selecting "Help" option, "About". The list of the latest builds is available here. You can learn more on how to download the latest build here. This type of media is based on Acronis Loader;. Boots into Acronis True Image directly without any additional parameters. This is the default parameter that boots in 10 seconds. Boots into the prompt without any additional parameters.

Generally required when you need to either boot into the prompt or collect Acronis Linux Report with special conditions. Can be ignored without additional request from Acronis support. Usually it is required for gathering some diagnostic information. Can be useful on some hardware. Boots into Acronis True Image directly with vesa disabled. It can be used when a customer experience some issues with graphics or sees a black screen after booting without 'quiet'..

Boots into the prompt with vesa disabled. If you would like to purchase the upgrade to Acronis True Image Home , please visit the Acronis online store. Please do not hesitate to ask additional questions if the provided information is not clear or you need a further assistance.

Everything is recognized when used in Windows XP. Hi there! I'm using Acronis TI 10 b Unfortunatelly, my Acronis Bootable Rescue Media reports the error code EF4 and it does not detect the hard drive.

If I download the ISO file from my account and burn to disc build: , I only get as far as the Acronis logo and 8 options and no matter what I select the drives aren't found.

Hi, I have an urgent need. I'm testing Acronis True Image, possibly switching over entirely to Acronis from Ghost imaging, but I'm having the same issue as everyone else. I'm using a trial version of Acronis Tru Image Home I have one image created that works beautifully, and the bootdisk I have created worked on one machine but on all of my other machines, it won't recognize the SATA hdd.

Customer reviews. How customer reviews and ratings work Customer Reviews, including Product Star Ratings, help customers to learn more about the product and decide whether it is the right product for them. Learn more how customers reviews work on Amazon. Images in this review. Reviews with images. See all customer images. Filter reviews by English German. Top reviews Most recent Top reviews.

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Acronis erzeugt weiterhin nach jedem Neustart etliche permanent laufenden Hintergrundprozesse Alert, Protection, Cyber Protect, Update, usw.

Ich wollte ein Backuptool haben. Nicht Protection. Schon gar nicht permanentes Scannen meines Systems, also permanente - nicht abstellbare - Einmischung und Ressourcennutzung. In diesem Fall wirklich! Es gibt bessere Alternativen. Translate review to English.

War bisher immer zufrieden und hab lange die Version benutzt. Wer es trotzdem versuchen will sollte als allererstes eine Boot CD erstellen. Ich kann alle nur von dem Kauf abraten! Posts: 1. Comments: 3. Acronis Disk Director erkennt externes Laufwerk nicht richtig! Acronis disk director does not recognize external drive! You may receive an error message after selecting it, or the SSD is not detected and Acronis does not launch, returning a message "This product edition requires at least one Crucial SSD be installed in your system".

There are a few things to check which can resolve this behavior. If you are still experiencing problems, please contact us for more assistance. How to change drive letter. This article describes how to change the letter assigned to a drive disk in Windows. Click Manage :.

Acronis Drive Monitor: Support Options. Acronis Drive Monitor.

 

Drive | Page 2 | Knowledge Base.

 

Ich habe vollgenes Problem. Beim Wiederherstellen gehe ich wie Folgt vor. Habe noch die und die Version hier, aber die machen viel zu viel alleine ohne das man das Vorgehen selbst in der Hand hat. Acronis True Image Home hat keine Festplattenlaufwerke gefunden. Keinen Error Code oder der gleichen, nur diese Meldung kommt. Zitat von Eisbaer. Wie kann man das Problem beheben? Ich habe eine andere vermutung die mir aufgefallen ist. Ich habe ein Asrock z68 Extreme4 Gen3 Board verbaut.

Darin befinden sich 2 logische Laufwerke hellblau. Die 2. Eine erweiterte Partition mit 3 logischen Laufwerken. Die Partitionen darin wurden in logische Volumes konvertiert. Seit Windows 7 kann das Betriebssystem auch mit virtuellen Festplatten umgehen und in der Ultimate und Enterprise-Edition von diesen sogar booten.

Dies ist nichts anderes wie ein RaidSystem. Allerdings ist ein Raid 0 bzw. Dieser Modus wird auch Raid 1 oder Mirroring bezeichnet. Zum Zeitpunkt des Artikels waren dies nur sehr wenige Mainstream-Boards. Dieser ist schreibend aber immer noch experimentell.

Noch zum Abschluss eine Anmerkung zu Laufwerksbuchstaben. Sie versteckt sich in der Systemsteuerung unter Verwaltung in der Computerverwaltung. Hierbei werden Dateien direkt vom Dateisystem komprimiert. Das Ganze geschieht in Echtzeit und auf Systemebene. Wenn Sie diese Funktion aktivieren, werden automatisch alle Dateien und Ordner auf dem Laufwerk komprimiert. Im letzten Schritt formatiert das System die Partition und stellt diese dann dem System zur Nutzung bereit. In dem folgenden Fenster sehen Sie den aktuellen Laufwerksbuchstaben.

Last update: Note: it may take several seconds to connect to the NAS. It must not start with If it starts with Run ping command to see if there is network connection to NAS.

If yes — there is an issue with environment. Parameter -w defines number of seconds until ping exits.